Analytics for Jira

Enterprise teams track everything in Jira. BetterMeter creates tickets automatically when analytics detect problems — complete with affected URLs, traffic data, screenshots, and suggested priority. Anomalies become sprint work, not lost messages.

Jira REST API ticket creation

BetterMeter uses the Jira REST API to create issues in your configured project. Each ticket includes structured fields — summary, description with Jira markup, priority, labels, and custom fields for analytics metadata.

POST /rest/api/3/issue

{
  "fields": {
    "project": { "key": "WEB" },
    "issuetype": { "name": "Bug" },
    "summary": "404 spike: 89 broken links detected after deploy",
    "priority": { "name": "High" },
    "labels": ["bettermeter", "broken-links", "post-deploy"],
    "description": {
      "type": "doc",
      "version": 1,
      "content": [{
        "type": "paragraph",
        "content": [{ "type": "text",
          "text": "BetterMeter detected 89 requests to non-existent pages starting at 14:30 UTC, correlating with the 14:28 deploy."
        }]
      }]
    },
    "customfield_10100": "acme.com",
    "customfield_10101": "2026-03-23T14:30:00Z",
    "customfield_10102": "https://bettermeter.com/dashboard"
  }
}

Enterprise configuration

• 01 Project mapping — Route different alert types to different Jira projects (WEB, SEC, OPS).
• 02 Custom fields — Map BetterMeter data to your Jira custom fields (site, timestamp, severity).
• 03 Priority rules — Zero traffic = Blocker. 404 spike = High. Bot surge = Medium. Configurable.
• 04 Sprint assignment — Auto-assign to current sprint or backlog based on severity.
• 05 Component tagging — Tag tickets with affected site components for team routing.

Tie analytics to sprint velocity

When analytics anomalies create Jira tickets, you can track resolution time as part of sprint metrics. How fast does your team fix broken links after a deploy? How often do bot surges require engineering response? BetterMeter-created tickets make this measurable.